{"product_id":"customer-journey-audit","title":"Customer Journey Audit","description":"\u003cp\u003e\u003cspan\u003egetting a customer is expensive.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ekeeping one is where the money is.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ei’ll review what happens after someone discovers your business, from their first visit all the way to repeat purchases.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ethat includes your emails, upsells, customer support, retention strategy, loyalty experience and buying process to help you increase customer lifetime value instead of constantly chasing new customers.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan mce-data-marked=\"1\"\u003eWHAT'S INCLUDED:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e✓ customer journey mapping\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e✓ buying experience review\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e✓ email flow analysis\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e✓ retention strategy review\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e✓ loyalty strategy review\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e✓ customer support review\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e✓ repeat purchase strategy\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e✓ upsell opportunities\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e✓ customer friction analysis\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e✓ personalised recommendations\u003c\/span\u003e\u003c\/p\u003e","brand":"The Mane Royalty","offers":[{"title":"Default Title","offer_id":54443380638033,"sku":null,"price":499.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1060\/6687\/0609\/files\/14_2c384f0d-2655-4171-a381-d0d68558a833.png?v=1785609732","url":"https:\/\/themaneroyalty.com\/products\/customer-journey-audit","provider":"The Mane Royalty","version":"1.0","type":"link"}